Returns & Exchanges
Return Policy
We provides free shipping for returns and exchanges on orders within the United States, aiming to ensure customer satisfaction. Customers can return items within 30 days of receipt for credit, a full refund, or a size exchange for the same product, provided that the item is unworn, unwashed, and accompanied by the purchase receipt. To initiate a return or exchange, customers can click on a link to start the process. It's important to note that the initial shipping costs are non-refundable, as they cover the shipping label for the original order.
Exchanges of the same product at the same price are considered size exchanges. Products of the same price do not qualify for an even exchange, and there may be a price difference when exchanging for a different item.
We strives to be flexible with its return policy and extends the return window for its customers. However, full refunds are not available after the 30-day window, and orders can only be exchanged for a different size, style, or store credit.
Return/Exchange Process
To initiate a return or exchange, please contact the customer service for the return order. You'll enter your order number and shipping zip code to begin, and at the end, you'll be able to print a prepaid return label.
Even exchanges are considered a exchange for the same product. Same-price products do not qualify as an even exchange, and a difference in price may occur when attempting to swap for a different item.
In the event that the item you need is out of stock, you are welcome to return the item for a refund, and purchase the replacement item through our website directly.
We provides free shipping for returns and exchanges on orders within the United States, aiming to ensure customer satisfaction. Customers can return items within 30 days of receipt for credit, a full refund, or a size exchange for the same product, provided that the item is unworn, unwashed, and accompanied by the purchase receipt. To initiate a return or exchange, customers can click on a link to start the process. It's important to note that the initial shipping costs are non-refundable, as they cover the shipping label for the original order.
Exchanges of the same product at the same price are considered size exchanges. Products of the same price do not qualify for an even exchange, and there may be a price difference when exchanging for a different item.
We strives to be flexible with its return policy and extends the return window for its customers. However, full refunds are not available after the 30-day window, and orders can only be exchanged for a different size, style, or store credit.
Return/Exchange Process
To initiate a return or exchange, please contact the customer service for the return order. You'll enter your order number and shipping zip code to begin, and at the end, you'll be able to print a prepaid return label.
Even exchanges are considered a exchange for the same product. Same-price products do not qualify as an even exchange, and a difference in price may occur when attempting to swap for a different item.
In the event that the item you need is out of stock, you are welcome to return the item for a refund, and purchase the replacement item through our website directly.